Customer Satisfaction Survey - Shiner Roofing, Siding and Windows

Shiner Roofing, Siding and Windows - Serving Northern Virginia, Maryland and Washington D.C.

Customer Survey

Our Services

1-888-312-2001

Customer Satisfaction Survey

Shiner Roofing, Siding and Windows strives to give you outstanding customer service and complete satisfaction. The following series of questions are designed to help us serve you better in the future.

^*First Name:

^*Last Name:

^*Best Phone No.
to Reach You:

What type of work did you have Shiner Roofing, Siding and Windows perform on your home?
(check all that apply)

Roofing
AttiCat Insulation
Siding
Windows

Decks
Gutters
Doors
Repairs

What are some of the main reasons you chose Shiner Roofing, Siding and Windows for your project?

Please check off one box per question - one (1) being very dissatisfied and five (5) being very satisfied.

Supervisor/Salesman's responsiveness to your calls	1	2	3	4	5
Clarity of proposal, warranty and product information.	1	2	3	4	5
Courtesy of crew.	1	2	3	4	5
Roof installed according to your expectations.	1	2	3	4	5
Final products.	1	2	3	4	5
Property left free of job related debris.	1	2	3	4	5
Job done without unnecessary inconvenience	1	2	3	4	5
Courtesy and response of office and reception staff.	1	2	3	4	5
Courtesy and response of scheduling staff.	1	2	3	4	5

Please answer "yes" or "no" to the following questions.

Was the job completed on schedule?	YES	NO
Did somebody call you one day prior to work beginning at your home?	YES	NO
Would you consider Shiner Roofing for future projects?	YES	NO
Would you recommend Shiner Roofing to your friends and relatives?	YES	NO
Would you let Shiner Roofing use your name as a reference for future clients?	YES	NO
May Shiner Roofing contact you to discuss you responses to this survey?	YES	NO
Do you have any suggestions on how we can improve our services?	YES	NO